KDW
Join us for
KITCHEN DESIGN WEEK
This webinar series will focus on practical strategies to strengthen customer relationships, increase sales, and grow your design center, independent business, or showroom.
WATCH THE WEBINARS
Kitchen Design Week addresses the real challenges kitchen and bath professionals face in today’s competitive market.
Bev McGill
Dealer Development Specialist
Challenging Traditional Design Concepts & Turning Discomfort Into Opportunity
Through continuous improvement and product development, we rethink traditional design concepts by engaging with emerging trends and embracing changes that push the boundaries of creativity.
However, we know that change can feel uncomfortable—especially for homeowners. That’s why we focus on empowering designers with strategies to not only sell innovative design changes but turn hesitation into opportunity, building trust and excitement around what’s possible.
Relational sales for kitchen designers: Converting consultations into clients
In today’s competitive market, success isn’t just about selling—it’s about building relationships that last. This session dives into the art of relational sales, showing kitchen designers how to move beyond transactional interactions and create meaningful connections with clients. Learn how to turn initial consultations into opportunities for trust-building, collaboration, and long-term loyalty.
Marcos Gaubert
Director of Marketing
Zach Pauls
Special Projects Manager
Working with design partners: Builders, architects, and tradespeople
In today’s competitive market, success isn’t just about selling—it’s about building relationships that last. This session dives into the art of relational sales, showing kitchen designers how to move beyond transactional interactions and create meaningful connections with clients. Learn how to turn initial consultations into opportunities for trust-building, collaboration, and long-term loyalty.
Zach Pauls
Special Projects Manager
Working with design partners: Builders, architects, and tradespeople
In today’s competitive market, success isn’t just about selling—it’s about building relationships that last. This session dives into the art of relational sales, showing kitchen designers how to move beyond transactional interactions and create meaningful connections with clients. Learn how to turn initial consultations into opportunities for trust-building, collaboration, and long-term loyalty.
The value equation: Every interaction counts
What was your most memorable customer service experience? Likely, it was a purchase that checked all the boxes: exceptional service, thoughtful touches, and a feeling of true value. In this session, we’ll explore how to create a service experience that exceeds expectations, leaving customers feeling understood, appreciated, and confident in their decisions.
Stan Pauls is able to offer design centers a unique perspective as CEO of a locally owned business. In a time when many design centers have been absorbed by larger corporations and directed by distant boards, we remain dedicated to the personal connections and values that set us apart. Being family-oriented and locally owned empowers Decor to fully embrace our mission, prioritize philanthropy, and strike a meaningful balance between growth, community impact, and supporting our partners.
Stan Pauls
CEO